01Local processing and permissions
iClean helps you review and clean photos, videos, contacts and calendar events, compress media, and manage a private album. Media analysis and these tools run on your device. This feedback service does not receive your photo library, videos, contacts, calendar records, private album contents, PIN, or biometric data.
Photos, Contacts, Calendar, Camera, Microphone and Face ID permissions are requested for the relevant features. You can change permissions in iOS Settings. Limited or revoked access may limit the corresponding feature.
02Information you choose to send
When you submit feedback, we store your category, subject, message, optional contact information, a random submission reference, and the server receipt time. Diagnostics are off by default; if you enable them, your app version, build number, iOS version, general device model and app language are sent as a short text summary. We do not automatically collect your email address or persistent device identifier.
Please do not include passwords, private photos, payment card details or other sensitive personal information in feedback. If you use the email fallback, the content is also handled by the email providers you choose.
03Purpose and access
We use feedback to investigate problems, respond when you provide contact details, and improve iClean. Only an authenticated operator can read feedback in the management console. We do not sell feedback or use it for advertising profiles. The server temporarily processes your network address for connection handling and abuse prevention; this address is not stored in feedback records or request logs.
04Storage and retention
In this local version, feedback is stored in a SQLite database on the operator's computer. Records are automatically removed after 365 days from receipt while the service is running, and can be deleted earlier by the operator. Backups are managed separately by the operator and must also be handled when responding to a deletion request.
The private album is stored using device-bound encryption. iClean does not provide a cloud backup for it. Keep copies of important originals; uninstalling the app or losing access to the device may make local private files unavailable.
05Your choices and requests
Providing a contact address and diagnostics is optional. You can decline permissions or tracking authorization and continue using available core features. To request access, correction or deletion of feedback, use the in-app feedback entry and include your submission reference and enough information to identify the record. Do not send unnecessary sensitive details. We may need to verify that a request concerns your own data.
06Apple, iCloud and tracking
iCloud downloads, system sharing, email, App Store billing, and links to external websites may use the network and are governed by the relevant providers' policies. We do not receive your full payment card details through this feedback service.
The current app may request Apple's tracking authorization to support future promotion measurement. The current implementation has no advertising attribution SDK or tracking data upload. If that implementation changes, the privacy disclosures and required consent must be updated before it is enabled. Declining tracking does not prevent cleanup.
07Children and policy updates
iClean is not specifically designed to collect information from children. A minor should use the service with a parent or guardian where required. Contact the operator through feedback if you believe a child has supplied personal information. This page shows its version and effective date; material changes will be reflected in the app or on this page.
Contact
iClean 团队(待填写)
Contact us through in-app feedback. Support email not yet configured.